Customer serviceComplaints & Service Request Management System
Capture complaints from web, email or WhatsApp, assign owners, control SLAs and report results with live dashboards.
Battle-tested digital products: quality, manufacturing, logistics, embedded BI, container operations and customer service. Each one is tailored to your business and integrates via API with your ERP, CRM or accounting software.
Customer serviceCapture complaints from web, email or WhatsApp, assign owners, control SLAs and report results with live dashboards.
Business IntelligenceEmbedded Power BI dashboards with per-user access control, unified metrics and a professional data model.
ManufacturingAdvanced planning (APS) and manufacturing execution (MES) system that digitizes orders, resources and shop-floor traceability.
QualityPlatform to manage sampling plans, lab records, results, non-conformities and certificates.
LogisticsFull system to assign dispatches, manage inventory, track deliveries and digitally sign every operation.
Container LogisticsSystem to manage container loading and unloading operations, time per task, gangs, yards and end-to-end logistics traceability.
Each web app integrates via API with ERPs, CRMs, accounting software and other systems to guarantee interoperability and a single information flow.
We adapt any of these apps to your business or build one from scratch.