01
Smart group reading
The agent connects to your defined WhatsApp groups and understands each message in natural language, regardless of tone or slang.
Master Agent · WhatsApp
What happens in WhatsApp shouldn't stay in WhatsApp.
In many companies, critical information lives in WhatsApp groups: plant incidents, non-conformities, assignments, orders. It gets reported, but not managed. Our Master Agent reads those groups, categorizes every update, assigns owners and follows up until closure.
How it works
An agent that listens, organizes and follows up.
02
Automatic categorization
Identifies whether it's an incident, an assignment, a non-conformity, an order, a purchase request, an inventory move or a reminder.
03
Owner assignment
Detects who should handle the case, notifies them and keeps the thread open until it's resolved.
04
Follow-up to closure
Sends reminders and updates via WhatsApp, email or web app according to business rules.
05
ERP/CRM integration
Creates orders, purchase requests, inventory moves or tickets in your ERP or CRM from group messages.
06
Reporting & traceability
Each case is logged with timing, owner and status. Ready for audit and management dashboards.
Who it's for
Designed for operational SMBs.
It works very well for companies running manufacturing, quality, non-conformities, assignments and day-to-day operations, where information is naturally shared in WhatsApp. The agent turns that conversation into real management with owners, statuses and traceability.
It is also useful for order, purchase and inventory requests, or anything you want to remember or manage from an ERP or CRM.
- ✓Non-conformity management in manufacturing and quality
- ✓Reporting and tracking of operational incidents
- ✓Assigning tasks to plant or field staff
- ✓Order, purchase and inventory requests
- ✓Day-to-day reminders and updates
- ✓Maintenance or support tickets
Interoperability
Connects with your ERP, CRM or accounting software
Every web app and agent we deliver can integrate via API with ERPs, CRMs, accounting software and other systems to guarantee interoperability and a single information flow.
SAPSiigoWorld OfficeHelisaDynamicsOdooHubSpotSalesforceZohoREST APIs
Activate your Master Agent.
In a demo we'll show how the agent would read your groups and which processes it could automate from day one.